Questions
Short, honest answers. Anything we are not sure of says so.
When can I get Dilly?
Dilly is not available yet. Join the waitlist and we will tell you first when it opens. It is free to join.
What ages is Dilly for?
Dilly is for kids in kindergarten through grade 8. Teaching your companion and the Workshop are written for grades 3 to 8.
Is there AI in Dilly?
No. There is no AI in Dilly. Everything your child sees was written in advance, and nothing your child types is sent to an AI service. Your companion is a character in the app, and its words were written by the Dilly team. Your child taps prepared choices instead of typing. Missions have some writing steps.
Do kids chat with AI in Dilly?
There is no AI in Dilly. Everything your child sees was written in advance, and nothing your child types is sent to an AI service.
That's why Dilly uses carefully designed, age-appropriate lessons that teach children how to interact with AI without actually chatting with it. Through fun, interactive activities, kids learn how to ask better questions, give clear instructions, evaluate AI responses, and recognize when AI gets things wrong.
Are there ads?
No. There are no ads in the app.
What is the battery?
Teaching uses a little battery each time your child sends a choice. Free has 20 battery to try, one time, and it never recharges. Starter has 20 battery that recharges every two weeks, and Core has 30 battery each week. They recharge on Monday at 8 AM in your family's saved time zone, and leftover battery does not add up. Plus has unlimited battery. Plus never runs out of battery, so it never needs a recharge. Starter and Plus are coming soon and are not available yet.
Which plans will there be?
Dilly is not on the App Store yet, so no plan can be bought yet. When Dilly opens, there is Free and Core. Starter at $4.99 a month or $39.99 a year, and Plus at $19.99 a month or $169.99 a year, are coming soon. They are not available yet.
Can I change or cancel?
Yes. When you have a plan, you can change or cancel it any time in Manage plan, after the phone check. You can switch between monthly and yearly there. A move to a smaller plan starts when the period ends.
Who does a plan cover?
Each child has their own plan. Another child needs a plan of their own.
What if the plan ends?
What your companion has already learned stays open to practice. Coins, creations and streaks are always kept.
Does my child need my yes?
Children under 13 can only use Dilly after a parent or guardian says yes.
Who pays?
A grown-up. Your child never sees a price. The button on a locked skill says Ask a grown-up, and it opens a phone check first.
Can I see what my child did?
Yes. The learning report shows what they did in the app, such as what they finished and made and what the companion has learned. See the parents page.
How do I get help with the app?
Visit the help center, or email support@hellodilly.com.
Where can I get the app?
Dilly is coming soon on the App Store. It is not available yet.
Still need help?
The help center has step by step answers. You can also write to us.
